The Centers for Disease Control and Prevention (CDC) is responding to an outbreak of respiratory disease caused by a novel (new) Coronavirus which has now been detected in the United States. Read through common questions in regards to the Coronavirus and DOCS Medical Group. Learn more >>

Coronavirus (COVID-19) FAQ

Coronavirus Covid-19

Last updated March 9, 2020

COVID-19 and DOCS Medical Group

The Centers for Disease Control and Prevention (CDC) is responding to an outbreak of respiratory disease caused by a novel (new) coronavirus that was first detected in China and which has now been detected in many locations internationally, including in the United States. The disease has been named “coronavirus disease 2019” (abbreviated “COVID-19”). In Connecticut and throughout the world, influenza (flu) activity is high. The CDC encourages all people aged 6 months and older to be vaccinated. It is not too late to get vaccinated for the flu.

Coronavirus Frequently Asked Questions

The most common symptoms of the COVID-19 are the same as the most common symptoms of the flu, common colds, and pneumonia which include fever, cough, congestion, and shortness of breath. At least 80% of those infected with COVID-19 don’t need medical treatment. Only those with severe symptoms including shortness of breath and difficulty breathing should report to the Emergency Department. All others should quarantine themselves at home and call us at (503) 684-8252.

Probably not. Patients who have been in contact with someone who has a laboratory-confirmed case of COVID-19 are at higher risk of being diagnosed with COVID-19.

If this is you and you are experiencing severe symptoms such as severe shortness of breath it is recommended that you seek local emergency care or dial 911.

If possible call your local ER to inform them of your arrival before you arrive.

If you have not been in contact with someone who as a confirmed case of COVID-19, but you are experiencing cold, cough and fever, it is recommended to contact us at (203) 874-3682 for further assistance prior to scheduling an appointment in-person.

Patients with cold, cough, and fever but have NOT been in direct contact with someone who has a laboratory-confirmed COVID-19 case are considered lower risk to have COVID-19. If this sounds like you, it is recommended you continue to schedule a visit.

We are pleased to inform you that all 17 DOCS Medical Group locations can provide COVID-19 testing. If you are concerned about COVID-19 or have been exposed to someone with the disease and/or are demonstrating symptoms such as fever, cough or shortness of breath, please visit our telemedicine page to set up an online assessment with one of our providers. When the assessment is finished and if COVID-19 testing is recommended, we will have you visit the closest DOCS location to you for testing.

Please visit our telemedicine page to schedule an assessment: 
https://docsmedicalgroup.com/telemedicine/

The State of CT Department of Public health currently has test kits available. You can find the numbers for these departments below:

Connecticut State DPH 860-509-7929
Massachusetts State DPH 617-983-6800
Putnam County DPH 845-808-1390
Westchester County DPH 914-813-5159

You can call us at (203) 874-3682.

Contact the Department of Public Health for Testing
If you have a fever, shortness of breath or a cough, AND and have been in close contact with a person known to have COVID-19 or if you have recently traveled from an area with widespread or ongoing community spread of COVID-19, please call your healthcare professional or your local Department of Public Health for testing.

Putnam County DPH 845-808-1390
Westchester County DPH 914-813-5159
Connecticut State DPH 860-509-7929
Massachusetts State DPH 617-983-6800